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Save time, get more control – via portal


link2rail offers the appropriate method of access for every way of working and we're continuously improving our e-services for you.

link2rail, Icon Portal



If you want to realize your tasks via a portal, these functions are made for you. With our single-sign-on-system you only login once and our simplified user experience accelerates your daily business.


link2rail DB Cargo E-Services Empty Wagon


 

To your wagon enquiry with one click


Functionality:

  • Customers can place demand requests in the portal manually or using templates and are given status feedback on request.
  • The order overview provides transparency on the status of all ordered wagons and can be filtered and sorted individually.

Customer benefits:

  • Using templates saves customers time on each empty wagon order.
  • Templates are created consistently by customer service and can be filled in by the customer.
  • Customers can order several wagon types for different times all at once time in customisable order forms.

Technische Voraussetzungen:

  • Registration in the link2rail online portal.

link2rail DB Cargo E-Services Order


The location of your goods with one click

Functionality:

  • Customers receive status messages on their orders and can view a transport history.
  • Alarm functions can be individually defined and configured and variances can be indicated.

Kundennutzen:

  • Customers receive information at wagon and train level with data search and filtering options.
  • Location information from various sources is consolidated, filtered and aggregated to form a meaningful result.
  • Consistent and transparent data allow subsequent processes to be organised efficiently.

Technische Voraussetzungen:

  • Registration in the link2rail online portal.


link2rail DB Cargo E-Services Track&Trace


The location of your goods with one click


Functionality:

  • Customers receive status messages on their orders and can view a transport history.
  • Alarm functions can be individually defined and configured and variances can be indicated.

Customer benefits:

  • Customers receive information at wagon and train level with data search and filtering options.
  • Location information from various sources is consolidated, filtered and aggregated to form a meaningful result.
  • Consistent and transparent data allow subsequent processes to be organised efficiently.

Technical requirements:

  • Registration in the link2rail online portal.


All invoices at a glance with only one click


Functionality
 

  • All services invoiced during the specified service period are shown in the invoice attachment. 
  • Authorization in the Invoice View module is granted via the attribute "Customer number".
  • You can either search for all customer numbers assigned to you, or restrict the search to a specific customer number using the dropdown menu.
  • You can filter invoices according to various criteria and open them up as PDF files.
  • The list is sorted by invoice date (criterion 1) and customer number (criterion 2). You can sort the list according to two freely definable columns. 
  • The invoice data can be exported to Excel and saved on the local PC. 
     

Customer Benefits
 

  • The invoices can be viewed online at any time.
  • With the new option of no longer viewing invoices on a clearing number basis, but rather on a customer number basis, all invoices assigned to the customer number are now displayed.

 
Technical Requirements
 

  • Activation of the function via DB Cargo Customer Service.