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FAQ – link2rail

link2rail is the digital platform of DB Cargo. It includes e-services and online tools. The e-services are of assistance for the individual processes, booking, monitoring and invoicing. The online tools are useful applications around freight transport, such as the network map, the search for rail access points, the timetable or freight wagon catalogue.

That depends on which services you use. The online tools and basic use of e-services via the portal are free of charge. Extended use of the e-services via an app or API is subject to a use/service charge. Your personal account manager will be pleased to work out an offer tailored to your needs. If you don't have an account manager, please contact the new-customer service.

The online tools are free to access. To use the e-services, please contact your personal account manager or, if you don't have one, the new-customer service. You will then be individually advised and first receive the terms of use and later the technical details. Depending on the method of access, even an on-site set-up is possible.

For all questions and change requests, you can contact your personal account manager or the link2rail team via email.


 


The e-services from link2rail are being continuously improved. Currently, we provide the most frequently desired and most useful functions; others will be added later.